ATM cassettes are specifically designed to hold and dispense cash in ATM machines. Faulty dispensers, worn-out shutters, and damaged locks in ATM cassettes can cause issues during cash withdrawals, causing inconvenience for customers, ATM owners, and bank. Worse, the owners may have to pay a large fee to restore the cassettes. While repair can only solve a single problem, it is expensive every time other parts are damaged.
Wetzel Barron Infosystem has taken the lead and devised an economic strategy for reviving ATM cassettes. Our cassette refurbishment process is curated as a solution to the high cost of ATM cassette repair and new cassette installation. Refurbishment, as opposed to repair, involves rebuilding the cassette to restore it to a fully functional state.
The WBI cassette refurbishment process entails a comprehensive strategy to ensure that our clients receive best-in-class services. Every cassette we refurbish goes through a comprehensive rebuilding procedure, thorough inspection, disassembly, and condition monitoring. This allows us to detect not just the failed component but also any additional components that are showing indications of advanced wear.
To enhance unwavering quality and save costs, we have constantly improved our refurbishment procedures. We believe in maximising the performance of ATM cassettes while boosting their reliability and limiting expenses by identifying and rebuilding components before they malfunction. Our ATM service technicians are highly trained to refurbish cassettes from all major ATM manufacturers.
Defective cassettes collected from the ATM are completely dismantled.
The primary cleaning is done with a high-pressure wash, which removes any residual dust and persistent stains from even the most hard-to-reach surfaces.
A foam wash is performed to soften the grime on the surface. Furthermore, the pressure ensures that the foam reaches all of the vital regions. Dirt that would normally have abrasive effects on the cassette, causing scratches and other types of damage, is removed by foam without leaving any marks behind.Following the foam wash, drying is performed using compressed air which removes fluid from the cassette components. For drying parts of varying heights, ambient blow-off is ideal. The air vents produce flat, sharp air patterns that effectively remove fluid from the cassette part. Engineer-designed air vents and precise dimensioning allow for much more efficient use of compressed air.
All damaged parts are replaced with functional new ones. Standard parts are replaced through refurbishment, while non-standard parts are replaced at no cost. The cassettes parts are replaced sequentially and then assembled.
An ATM may dispense more cash than it should due to an incorrectly equipped cash cassette. In addition to the public humiliation, it's a serious issue. To ensure reliability, we have devised a thorough testing system. We perform extensive tests on the shutter assembly, cash pusher, cassette lock, cash level, and cash dispenser.
Although the shutter can appear to function when the cassette is not in the ATM but then fail to work once it is inserted, it might be challenging to spot an issue with the shutter on the back or sides of the cassette. Our cassette tester permits detection of all shutter sides and allows for operation testing.
Proper cash disbursements are verified by the tester. The springs that push the cash every time a withdrawal is made are critical for cash dispensers to function properly. The spring action is double-checked, and the finest one is used.
Technicians can rapidly test if the low-cash sensor at the back of the cassette is working properly by moving it manually while the cassette is in the cassette tester.
Cash holders are labelled by denomination, and cassettes are labelled by type. A barcode containing all the details is attached to cassettes, and every detail is meticulously recorded from the start. When all the testing and analysis of the data has been completed, the fully refurbished cassettes are dispatched to customer locations.
The refurbished cassettes can fit seamlessly into the ATM. Our quality, customer-centric service, and extended warranty for refurbished cassettes distinguish us from standard repair policies. Our goal is to integrate top-tier expertise and advanced technologies to provide refurbishment services worldwide that are far superior to the much more expensive new cassette installation.