Enhancing the
efficiency
of your
POS system

WBI specializes in addressing hardware issues in POS systems. We provide comprehensive services to ensure seamless connectivity and functionality of all POS components. Whether it's resolving printing problems caused by cable connections, identifying and fixing device failures, or optimizing the central server's performance, our expert technicians are here to support you. With our assistance, your POS system will operate smoothly, minimizing disruptions to your business operations.

WBI provides services for POS systems, resolving both software and software upgrading issues. POS systems rely on software and computer operating systems for functions like sales transactions, credit card processing, inventory tracking, and accounting. Software errors or overloads can disrupt operations, potentially causing system downtime. Our expert technicians are equipped to resolve these software challenges, ensuring your POS system runs seamlessly.

POS systems rely on either dial-up modems or broadband Internet access to establish connections for network processing. These systems facilitate the secure transfer of customer account information to debit or credit card processing networks. Disruptions can occur when network connections are unavailable. We provide extensive services for network connectivity issues on POS machines. Our technicians diagnose and resolve networking cable issues, ensuring uninterrupted and reliable connectivity for your POS operations.

Payment gateways serve as vital electronic portals within POS systems. They securely collect debit and credit card data from customer payment terminals while encrypting sensitive information. Prior to forwarding this data, issuing banks encrypt it for approval. If any issues arise during the approval process, such as potential software viruses, they can disrupt the operation. Our technical support team swiftly addresses these challenges, ensuring seamless payment processing for your POS system's security and efficiency.

The majority of issues with Point of Sale (POS) systems arise from errors, such as incorrect data entry or the initiation of the wrong application, resulting in transaction processing problems. Cashiers operating at the point of sale require comprehensive training to effectively use the system. We specialize in providing support for resolving user errors and addressing card processing issues, including declined transactions, verification problems, CVV errors, and ceiling limit constraints.

WBI provides comprehensive preventive maintenance services for POS systems. Our experts ensure your POS runs smoothly by conducting regular inspections, cleaning, and optimizing software to proactively identify and resolve potential problems before they become disruptive ensuring uninterrupted operation. We also replace damaged touch screens and implement software upgrades to keep your POS system at its best.