Reliable
first line
maintenance
for ATMs

Banking Solutions

WBI's professional First Line Maintenance (FLM) services are designed to provide rapid and reliable support, ensuring the consistent performance and functionality of your ATM network.

FLM Services

Ensure the efficient operations of ATM with WBI’s First level maintenance services. Our skilled technicians are equipped with the expertise to swiftly address ATM issues, ensuring minimal downtime and maximum customer satisfaction.

ATM First Level Maintenance

01.

Preventive Maintenance

Our FLM services include routine maintenance tasks such as cleaning, lubricating, and calibrating critical components which helps in preventing issues before they escalate and reduce the risk of unexpected downtime.

02.

Machine Hang and Restart

In the event of an ATM hang or freeze, our team swiftly diagnoses the issue and performs the necessary steps to restart the machine, restoring normal operation and minimizing disruptions.

03.

Sensor and Card Reader Issue

WBI’s technicians are skilled in inspecting and troubleshooting sensor malfunctions and card reader issues. By diagnosing and resolving sensor related issues promptly, we ensure smooth transaction processing and optimal user experience.

04.

Receipt Printers and Note Jammer Issues

Receipt printers and note jammers can disrupt the cash dispensing process. Our technicians meticulously inspect and address the issues ensuring efficient cash transactions, preventing further complications.